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  • What are cookies and do I need to have them turned on?
Cookies are tiny, harmless text files which contain the information you give us when you place your order. Cookies do not allow us to "spy" on you or your computer habits, the charlesmusic.com cookie only works while you are on our site. When you shut down your browser all cookies are disabled.

You don't have to have cookies turned on, but you'll find our site easy to use if you leave them turned on. If you prefer to have them off, you will not be able to submit an online order. Call us to place an order at 1 800 733-3847.

  • I'm having problems using your site.
If you have problems ordering on our web site, please call us at 1 800-733-3847. One of our associates will be glad to take your order over the phone.
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