Standard Items
Most orders received by noon Eastern Time Monday – Friday ship within 2 business days. Shipping options are available for most standard items, including USPS, and UPS next-day and 2-day air delivery. Shipping upgrade options and costs vary. Select your preferred upgrade during the checkout process or call us at (603) 356-9890 for further details.
Instruments
Used and new instruments are shipped via insured UPS air. We prefer to ship on Monday, Tuesday and Wednesday, to avoid having the instrument waylaid in a cold or hot storage facility over a weekend. We will provide shipping cost information at the time of purchase, or call us at (603) 356-9890 for further details.
Gift Cards
These are sent electronically and do not incur a shipping charge.
Handmade items
Most handmade items are in stock, and able to be shipped the same day. Exceptions are Charles pro reeds and Charles handmade reed cases, which are made to order, and can take a few extra days to prepare before shipment. If you need something by a certain date, please let us know when you place your order.
