Frequently
Asked
Questions
Every instrument listed as Certified has been personally inspected, cleaned, adjusted, and play-tested in our shop before it is offered to a potential buyer. This preparation helps ensure the instrument is functioning properly and allows the player to evaluate its response and condition with confidence. Our goal is for every instrument to arrive ready to play and honestly represented.
All certifications are performed in-house by Brian Charles, the owner of Charles Double Reed Company, a double reed specialist with more than 40 years of experience working with oboes and bassoons.
The instrument is carefully examined, cleaned, and adjusted in our shop to ensure it is in excellent playing condition before it is sent for trial.
Our goal is for the instrument to arrive ready to play so the player can evaluate its response, tone, and overall condition with confidence.
Not necessarily. Certification means the instrument has been inspected and adjusted so that it is playing properly and reliably.
This may include multiple adjustments, pad work, cork replacement, regulation improvements, and other repairs necessary to improve reliability and performance. The specific work performed will be described in the instrument listing.
Full overhauls or restorations are noted separately when applicable.
Certification ensures that the instrument has been evaluated by an experienced double reed specialist before it ever reaches your hands.
Instruments offered through Charles Double Reed Company are examined and adjusted before they are shipped for trial.
In the very rare instance that we offer an instrument in “as-is” condition, that will be clearly noted in the listing.
Yes.
Certified instruments are carefully prepared and adjusted in our shop before shipment.
Our goal is for them to arrive in stable, reliable playing condition.
Each instrument is carefully prepared and tested before it leaves our shop.
Because shipping exposes instruments to different temperatures and humidity levels, minor adjustments are occasionally needed after arrival.
If something does not seem right, simply contact us and we will help resolve the issue.
If anything does not seem quite right when your instrument arrives, please contact us right away so we can help.
Each instrument is carefully prepared before leaving our shop. Because instruments travel through varying temperatures and humidity during shipping, a minor adjustment may occasionally be needed. In most cases, this is a simple matter that can be quickly resolved.
