Back in late November, my daughter advised me that she needed oboe reeds. After finding your website, I called to place an order, explaining that my daughter did not have anybody local to help her with reeds. That order shipped quickly. When the student reeds turned out to be not quite right for my daughter, you provided over the phone advice concerning ways she might fine-tune the reeds. When those adjustments did not tweak the reeds to suit her needs, you shipped upgraded replacements. They were perfect. Thanks to your outstanding service, my daughter had terrific oboe reeds in time for her school concert. Thank you again for your quick and expert service. I’m sure we’ll be ordering from you again.